Have a question, a comment, or a technical issue with the Lumi app? Write to us directly and we will reply as soon as possible.
Make Lumi your translation app once: Settings → Apps → Default Apps → Translation → Lumi (iOS 18.4 or later). Then select any word and tap “Translate”; the meaning appears on top of the page. You can also copy a word and double-tap the back of your iPhone. Full steps are in the app under "أسرع طريقة" (Fastest way).
Yes, because meanings are prepared by an AI service in real time. History works offline.
After you agree, the word (and its sentence, if any) is sent through our server to an AI service provider, only to produce the meaning. We don't store lookups on our servers, and your history stays on your device. Details are in the Privacy Policy.
In "About", turn off "Send words to AI". Lookups stop until you turn it back on.
Open "History" and tap "Clear All", or swipe a single word to delete it.
Tap "Report" under the result, or email info@arsasystems.com with the word and the result you saw.
Complaints: email info@arsasystems.com; we reply within 5 business days.